We recognize client needs and aim at providing highest quality of service in every phase of Client Relationship
Blend IT Solutions Pvt. Ltd.(BITSPL) is a software development company that creates cost-effective custom solutions with the help of a team of committed, experienced and qualified professionals. We recognize client needs and aim at providing highest quality of service in every phase of Client Relationship, from initial contact to follow up support . Keeping just the right balance of your industrial experience and our tech minds, our projects transform into long-term partnerships from day one.
Experience matters
Blend understands that success is dependant upon the strength of people. Our foundation of expertise comes from a team with knowledge from a wide range of different industry backgrounds and functional disciplines. Our consultants have significant experience specializing in outsourcing and shared services transactions with skills such as Development, Designs, Business Analysis, and advisors in the IT industry.
This attribute of ours allows us to ensure that our Customers are 100% satisfied with our products and with us.
We, at Blend IT Solutions, define quality with Customer success and delight. It is how successfully and timely we are able to develop and implement solutions for our Customers. The direct measure of our quality is the degree to which we meet our Customer’s requirements and exceed their expectations. This has been depicted by the number of repeat orders we have obtained from our Customers. As we strongly believe that quality speaks for itself we do not promote ourselves heavily through sales activities; most of our clientele is by means of word of mouth and references, both nationally and internationally.
Quality Processes
All our processes are defined keeping in mind the quality factor. The endeavor is always to identify defects and constant improvement in the development and delivery mechanism to ensure that all are products and services are world class and achieve Customer delight. We have well- defined and documented processes system for each and every activity within the organization; right from Customers need identification, Analysis, Design and Development, QA and Testing, Deployment, Purchasing and Administration etc. Our repository has documents and formats to capture details of activities within the processes which are collated and patterns are identified to determine improvement and focus areas for the various teams.
Quality Implementation
We believe that every individual has his own definition and standards for quality. In order to ensure that all professionals working with Blend IT Solutions is delivering at the same quality levels and standards, we emphasis strongly on continuous training and understanding of our quality processes by each and every individual in the different teams and implementation of the same on a daily basis. Every individual is accountable to implement the quality processes and achieve the organizational goals of Customers centric solutions.
Blend Vision
To create world class talent in ever expanding IT market and to deliver a full range of IT services which matches all the business needs.